To refer someone to Merci's Refuge please consider our Basic Screening Questions with that person in mind to make sure our program is even a possibility for their situation. Also, it is important to know that we are not an emergency shelter. It may take 1-2 weeks before we can welcome a new resident. If you think we can help, or you're just not sure, please give us a call or have the individual call us at 217-378-4045. A simple 5-10 minute phone call is usually very helpful before someone takes the time to apply online.